Customer evidence
Evidence from real repair workflows
Three anonymized case studies show how technicians used Repair AI and what the data supports.
Case Study: Repair AI in a Leading Chinese New-Energy Commercial Vehicle After-Sales Network
A four-week pilot across 10 designated service stations recorded 99 real repair queries and technician-reported time savings.
Case Study: A South China NECV Service Station Reported 80–100% Efficiency Improvement with Repair AI
One authorized NECV service station reported an 80–100% efficiency improvement, supported by observed pilot usage.
Case Study: Sustained Repair AI Use in a Kuwait After-Sales Pilot
A Kuwait after-sales pilot recorded sustained cross-device use and repeated verification in original service documents.